Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

kaspersky conflict with new firefox

  • 2 balas
  • 1 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh Shadowx2

more options

Hello, after updating my Firefox to new version i got suffered from REALLY BIG slow startup almost like 5 minutes which is crazy on SSD drive & sure i searched + i didnt find anything useful for my issue . i DID refreshing , safe mode , changing profile etc stuff non of them worked .

but now after couple of testes with kaspersky anti virus i find out Firefox or Kasper is conflicting with each other BIG time which i didn't have any problem before !!!

real problem ( causing ) => in kaspersky , Network Setting -> Traffic processing ( Inject script into web traffic .... ) cause my Firefox to not boot ( startup ) at all like 4 ~ 5 min . after i disable that option all things are well.

+ i tried to check the Firefox option ( Prevent accessibility services from accessing your browser ) Didnt help with Traffic thing enabled !

--EDIT these 2 options from kaspersky have problem with firefox too! after i enable one of these my firefox wont boot again

Web Anti-Virus Anti-Banner

so any help what should i do now ?

Kind regards

Hello, after updating my Firefox to new version i got suffered from REALLY BIG slow startup almost like 5 minutes which is crazy on SSD drive & sure i searched + i didnt find anything useful for my issue . i DID refreshing , safe mode , changing profile etc stuff non of them worked . but now after couple of testes with kaspersky anti virus i find out Firefox or Kasper is conflicting with each other BIG time which i didn't have any problem before !!! real problem ( causing ) => in kaspersky , Network Setting -> Traffic processing ( Inject script into web traffic .... ) cause my Firefox to not boot ( startup ) at all like 4 ~ 5 min . after i disable that option all things are well. + i tried to check the Firefox option ( Prevent accessibility services from accessing your browser ) Didnt help with Traffic thing enabled ! --EDIT these 2 options from kaspersky have problem with firefox too! after i enable one of these my firefox wont boot again Web Anti-Virus Anti-Banner so any help what should i do now ? Kind regards

Diperbarui oleh Shadowx2 pada

Solusi terpilih

Hi, is always a issue, update it please ans then test.

Please go to Kaspersky community forum or product forum and ask your question there as the problem is Kaspersky, not Firefox. https://forum.kaspersky.com/

Please let us know if this solved your issue or if need further assistance.

Baca jawaban ini dalam konteks 👍 1

Semua Balasan (2)

more options

Solusi Terpilih

Hi, is always a issue, update it please ans then test.

Please go to Kaspersky community forum or product forum and ask your question there as the problem is Kaspersky, not Firefox. https://forum.kaspersky.com/

Please let us know if this solved your issue or if need further assistance.

more options

@Pkshadow

Thanks now its all ok ! i assumed it was Firefox issue as it came to be slow after updating Firefox but ... yep thanks anyway for helping :) appreciated

Kind regards