This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

refresh deleted my bookmarks

  • 1 balas
  • 2 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh Rok

brian111
brian111
more options

Hello,

My browser was stalling terribly before loading any new page. So I took the advice I found on you support site and refreshed my browser. Now all my bookmarks are deleted (plus you booted my homepage). Your troubleshooting suggestion never mentioned I'd lose my bookmarks. How can I get them back??

Hello, My browser was stalling terribly before loading any new page. So I took the advice I found on you support site and refreshed my browser. Now all my bookmarks are deleted (plus you booted my homepage). Your troubleshooting suggestion never mentioned I'd lose my bookmarks. How can I get them back??

Semua Balasan (1)

Rok
Rok
more options

Hi,

try to restore them from a backup following instructions in this article Restore bookmarks from backup or move them to another computer.

If your restore menu is empty try this: When you did the refresh, has a new folder on your desktop appear? It should be named "Old Firefox Data". Open the folder and find places.sqlite file and copy it to your Firefox Profile folder (to find where your Firefox Profle folder is follow this instructions: Firefox Profile )