This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

My Firefox bookmarks suddenly gone

  • 4 balas
  • 1 memiliki masalah ini
  • 13 kunjungan
  • Balasan terakhir oleh harriet.simons

more options

This morning I opened my Firefox and used my bookmarks. Closed Firefox. Reopened Firefox and all my bookmarks are gone.

Luckily I make regular html backups and could restore them.

It is just that I would like to know what happened here.

I must say that: I use Firefox on an Android tablet where I never change the bookmarks, and on my laptop where I change them very often. Since a month I got the warning that Firefox was not syncing anymore. I was asked to reconnect to sync. This was on my laptop. Being afraid that reconnecting to sync would install the bookmarks from the Tablet on the laptop I disconnected from sync. But this was 2 days ago!!! Can this have caused the bookmarks suddenly disappearing?

This morning I opened my Firefox and used my bookmarks. Closed Firefox. Reopened Firefox and all my bookmarks are gone. Luckily I make regular html backups and could restore them. It is just that I would like to know what happened here. I must say that: I use Firefox on an Android tablet where I never change the bookmarks, and on my laptop where I change them very often. Since a month I got the warning that Firefox was not syncing anymore. I was asked to reconnect to sync. This was on my laptop. Being afraid that reconnecting to sync would install the bookmarks from the Tablet on the laptop I disconnected from sync. But this was 2 days ago!!! Can this have caused the bookmarks suddenly disappearing?

Semua Balasan (4)

more options

After re-installing from my back-up I suddenly got message that Firefox was syncing. Now some bookmark groups are double see added Images

more options

I found another way to correct my bookmarks. In show All bookmarks > import and export - just use Recover. It seems Firefox makes copies on a regular base. Nice. So I replaced the bookmarks again. Curious what syncing will do now.

more options

I think in the Places database, which stores your history and bookmarks, may associate each title + URL with a unique record number. When you import, new record numbers are created, so that could be why there was duplication when combining Sync with Import. However, it's just a guess, I'm not inclined to experiment on my own Firefox!

more options

I have this problem also. On my MAC desktop running High SIerra bookmarks are gone every time I open FIrefox. It has happened since I updated. I imported from Safari & then exported to my computer, but it's a pain to import from the computer daily. Can anyone give me a clue as to why the bookmarks keep disappearing. I never happened before the recent update . I have version 68.0.2. and have no devices to sync to.

Diperbarui oleh harriet.simons pada