This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Can I revert to an older version so I can run mailmerge?

  • 3 balas
  • 1 memiliki masalah ini
  • 3 kunjungan
  • Balasan terakhir oleh Matt

more options

I was using an older version of Thunderbird and Mail Merge. Thunderbird updated itself to a version that won't allow Mail Merge I want to revert to an older version of Thunderbird. Will I lose my present addresses and e-mail history?

I was using an older version of Thunderbird and Mail Merge. Thunderbird updated itself to a version that won't allow Mail Merge I want to revert to an older version of Thunderbird. Will I lose my present addresses and e-mail history?

Semua Balasan (3)

more options

I find that very difficult to even comprehend.

Mail merge works with the current release version of Thunderbird, there is even a version on the web site for version 68 that has not even been released officially yet and old version support appears to go back to Thunderbird Version2.

Have you looked in the add-on manager to see if it is awaiting a restart of Thunderbird to complete the upgrade of the add-on to whatever new version you have now?

more options

I have Thunderbird version 69.ob2 mail merge doesn't show up in the add-on manager.

more options

69 is about as bleeding edge as you can get. It is also a product that is in very early beta testing, it is not a release version and will not only lack add-ons, but will be buggy. Were you intending to be a beta tester? If not in your case reinstall using the release version at getthunderbird.com