This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

I sent an email with an attachment that had been saved as png with Open Offices using gmail and Firefox Browser. Serious security incident

pbea50
pbea50
more options

I sent emails (using Google Mail and Aol mail) with an (one) attachment, (a single attachment) saved with Open Office. Anyone receiving these emails is was able to view my entire photo gallery by using a Start Slideshow function that I did not agree to. This included all of my Screenshots with sensitive banking information. I know this can be fixed because I tried to delete each item until I got to app. item number 450. Then I went to my control panel and made it worse by attempting to delete folder. How do I fix this?

I sent emails (using Google Mail and Aol mail) with an (one) attachment, (a single attachment) saved with Open Office. Anyone receiving these emails is was able to view my entire photo gallery by using a Start Slideshow function that I did not agree to. This included all of my Screenshots with sensitive banking information. I know this can be fixed because I tried to delete each item until I got to app. item number 450. Then I went to my control panel and made it worse by attempting to delete folder. How do I fix this?

Semua Balasan (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Hi pbea50, I'm not sure what you sent.

Did the OpenOffice attachment contain all the photos, like a giant ZIP file or presentation? In that case, you may be out of luck because you sent the actual photos and there's nothing you could do locally to unsend them.

If the attachment didn't contain the photos, I'm not sure what it provides access to. Was it a link sharing an entire folder on your Google Drive? or in Google Photos?? Before panicking, could you test the link in a private window -- not logged in to your Google account -- just to make sure you see it the way others see it?