We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

“Amazon” gift pop up wouldn’t let me out

  • 2 balas
  • 2 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh Paul

Madpdx
Madpdx
more options

I was using Firefox and google search to go to a crossword site and I received a pop up with Congratulations... amazon gift that I could not get rid of. No other buttons would work except a I’m sure the “ok” to accept. I had to uninstall Firefox to get rid of it. Spam and virus protection maybe it’s not working?

I was using Firefox and google search to go to a crossword site and I received a pop up with Congratulations... amazon gift that I could not get rid of. No other buttons would work except a I’m sure the “ok” to accept. I had to uninstall Firefox to get rid of it. Spam and virus protection maybe it’s not working?

Semua Balasan (2)

Madpdx
Madpdx Pemilik pertanyaan
more options

It also know my state. I have a screenshot but not sure how to upload it

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

If you change the screen to desktop mode, if answer this thread on a desktop copy if Firefox, you will be able to add the screenshot as a response.

Fingers crossed this will help us to find a solution for you.