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"thunderbird thinks this message is junk mail" but leaves it in inbox

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  • Balasan terakhir oleh Sea Mac

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I keep getting emails with this message: "thunderbird thinks this message is junk mail" - but thunderbird leaves them in the inbox. There's no 'confirm as junk' button - how do I get it to just send it to the junk folder?

I keep getting emails with this message: "thunderbird thinks this message is junk mail" - but thunderbird leaves them in the inbox. There's no 'confirm as junk' button - how do I get it to just send it to the junk folder?

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These instructions are from a Mac ... but should work for you. Under the Thunderbird Menu Choose Preferences (May be called "Options" on Windows) In the Left Pane Click "Security" On the Top Tabs Click "Junk" Set it like in the Screenshot below. For about a month you're going to want to label mail that YOU consider junk with the "Junk" Button: so it can learn what to label as junk FOR You. (Or right click and choose from the "Mark" Menu ---> "As Junk" to flag it.) "Adaptive Junk Filter" included - just switch it on.

Diperbarui oleh Sea Mac pada