This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

Why can't I download PDF files anymore when Firefox opens them?

  • 4 balas
  • 1 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh schnrl

dw.lavabit
dw.lavabit
more options

I used to be able to open a .pdf file when surfing with Firefox. But now a very strange thing happened, Firefox still opens those files as usual but when I click on the download arrow, Firefox no longer downloads the pdf file... Nothing happens. I tried pressing print to pdf and that works. But takes much longer compared to just downloading, I would very much appreciate your help if we could fix this issue.

I didn't install any recent new addons or anything.

About Firefox says 76.0.1 (64-bit)

I used to be able to open a .pdf file when surfing with Firefox. But now a very strange thing happened, Firefox still opens those files as usual but when I click on the download arrow, Firefox no longer downloads the pdf file... Nothing happens. I tried pressing print to pdf and that works. But takes much longer compared to just downloading, I would very much appreciate your help if we could fix this issue. I didn't install any recent new addons or anything. About Firefox says 76.0.1 (64-bit)

Solusi terpilih

Hi, we have some reports that this Save window is showing on the 2nd screen. I'd suggest you to turn off the 2nd screen for a while (on my laptop it's fn + F9), and then try to download this PDF once again.

Baca jawaban ini dalam konteks 👍 1

Semua Balasan (4)

dw.lavabit
dw.lavabit Pemilik pertanyaan
more options

The issue was not resolved by updating to version 77.0 (64-bit).

dw.lavabit
dw.lavabit Pemilik pertanyaan
more options

The weird thing is that, when I wanted to take a screenshot of how nothing happens when I click download, I saw a window prompt in the right corner of my screen... Problem is that this window prompt is not there visually on my PC! It's only visually present on this photograph...

I've tried these pdf links inside other browsers and they download it just fine. Please help.

TyDraniu
TyDraniu
  • Top 10 Contributor
more options

Solusi Terpilih

Hi, we have some reports that this Save window is showing on the 2nd screen. I'd suggest you to turn off the 2nd screen for a while (on my laptop it's fn + F9), and then try to download this PDF once again.

schnrl
schnrl
more options
  • Try to press Windows logo Button + P
  • choose only PC Monitor (or if you are using several monitors duplicate)