This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

e-mail content dissappeared from e-mail but subject line remains in thunderbird

  • 3 balas
  • 1 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh Stans

mokuy1
mokuy1
more options

hi i recently had issues with e-mail a/c & not sure if i accidently deleted file or what i did but a group of my e-mail are now only subject lines with nothing in the body of the e-mail 

is this something i can perform some form of recovery or are they lost forever
hi i recently had issues with e-mail a/c & not sure if i accidently deleted file or what i did but a group of my e-mail are now only subject lines with nothing in the body of the e-mail is this something i can perform some form of recovery or are they lost forever

Semua Balasan (3)

Stans
Stans
more options

Log in to the your email service provider's webmail interface and check if the messages are still there. Make sure to look in the Trash/Bin/Deleted Items folders as well.

mokuy1
mokuy1 Pemilik pertanyaan
more options

hi your answer was a little off track 

in my inbox i have a batch of emails  that show subject line only & when i open e-mail the page is blank 
i will go & see if the affected e-mails are still on sever but i will be suprised then i would need to re download from sever if that is possible see how i go
Stans
Stans
more options

mokuy1 said
hi your answer was a little off track

How so?

We have no idea what issues you had with your account, whether in or outside Thunderbird, and not even you know exactly what you did or didn't do to get in this situation. Not knowing what you did or didn't do, within or outside of Thunderbird, the best possible recovery path I can think of is to re-download the messages from the server IF they are still there.

Perhaps you wanted a Yes | No answer to your question;

is this something i can perform some form of recovery or are they lost forever

The answer is YES and/or NO.