This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Newly installed Thunderbird 78.1.1 on Catalina very slow in all actions all the time

  • 2 balas
  • 2 memiliki masalah ini
  • 4 kunjungan
  • Balasan terakhir oleh f6wr4rvstc9s

more options

I've Thunderbird 78.1.1 on a Macbook Pro running Catalina 10.15.6. While my Mac is v fast, Thunderbird is extremely slow in all actions - reading emails, replying, even clicking on a folder brings up the blue wheel. I've only added 3 of my email accounts as of now, 2 of which are very new with v few emails. I've NO add-ons currently. I'm wondering if I should just uninstall it. What I've tried till now: 1) Removed indexing 2) Deleted .msf files & reopened & compacted folders again (automatic compacting is on) 3) Added Thunderbird to the list of anti-virus exclusions 4) Set gfx.direct2d.disabled to true and layers.acceleration.disabled to true. 5) Proxies - use system proxy settings 6) Tried running it in safe mode 7) Deleted caches from the OS & restarted

Any advice?

I've Thunderbird 78.1.1 on a Macbook Pro running Catalina 10.15.6. While my Mac is v fast, Thunderbird is extremely slow in all actions - reading emails, replying, even clicking on a folder brings up the blue wheel. I've only added 3 of my email accounts as of now, 2 of which are very new with v few emails. I've NO add-ons currently. I'm wondering if I should just uninstall it. What I've tried till now: 1) Removed indexing 2) Deleted .msf files & reopened & compacted folders again (automatic compacting is on) 3) Added Thunderbird to the list of anti-virus exclusions 4) Set gfx.direct2d.disabled to true and layers.acceleration.disabled to true. 5) Proxies - use system proxy settings 6) Tried running it in safe mode 7) Deleted caches from the OS & restarted Any advice?

Semua Balasan (2)

more options

If you are still seeing slowness when using version 78.4.0, please post about your current situation.

more options

Hi, I'm still seeing the same issues using version 78.4.0. Resending the message:

I've Thunderbird 78.4.0 on a Macbook Pro running Catalina 10.15.7. While my Mac and the internet connection is v fast, Thunderbird is extremely slow in all actions - reading emails (even if there's only 1 new email), replying, even clicking on a folder brings up the blue wheel. I've only added 3 of my email accounts as of now, 2 of which are very new with v few emails. I've NO add-ons currently. I'm wondering if I should just uninstall it. What I've tried till now: 1) Removed indexing 2) Deleted .msf files & reopened & compacted folders again (automatic compacting is on) 3) Added Thunderbird to the list of anti-virus exclusions 4) Set gfx.direct2d.disabled to true and layers.acceleration.disabled to true. 5) Proxies - use system proxy settings 6) Tried running it in safe mode 7) Deleted caches from the OS & restarted

Any advice?