This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Thunderbird won't accept changed password for my email server

  • 1 balas
  • 1 memiliki masalah ini
  • 8 kunjungan
  • Balasan terakhir oleh Stans

more options

I changed the password on my email server (xfinity.net), but Thunderbird won't accept the changed password to retrieve my email. I suspect that the reason is that my email is set up to require two-factor identification such that whenever I retrieve my email from a new device, the email service sends me a numeric code to verify that its me that is retrieving my email and not someone who stole my password. How, now can I get Thunderbird and the mail server to play nice with each other?

I changed the password on my email server (xfinity.net), but Thunderbird won't accept the changed password to retrieve my email. I suspect that the reason is that my email is set up to require two-factor identification such that whenever I retrieve my email from a new device, the email service sends me a numeric code to verify that its me that is retrieving my email and not someone who stole my password. How, now can I get Thunderbird and the mail server to play nice with each other?

Semua Balasan (1)

more options

If your provider facilitates the use of app-specific passwords, then you need to generate one for use with Tbird. If no such facility is available, then there's nothing you can do except turn off 2fa for Tbird to play nice with the server.