This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Facebook on Firefox

  • 2 balas
  • 1 memiliki masalah ini
  • 13 kunjungan
  • Balasan terakhir oleh cor-el

more options

Hello When I call up Facebook via the Firefox browser, the error message always comes up: Cookies required - cookies are deactivated. Please activate cookies in your browser settings to continue or you will get the error message: redirect error. However when the cookies are activated even no working. There are no problems here with Internet Explorer. Do you have a solution? Thank you.

Hello When I call up Facebook via the Firefox browser, the error message always comes up: Cookies required - cookies are deactivated. Please activate cookies in your browser settings to continue or you will get the error message: redirect error. However when the cookies are activated even no working. There are no problems here with Internet Explorer. Do you have a solution? Thank you.

Semua Balasan (2)

more options
more options

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" for websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window