This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

Firefox blocks a bank account

  • 5 balas
  • 3 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh wfoley1542

wfoley1542
wfoley1542
more options

Firefox blocks a bank account. Bank says it is not their fault. Bank account can be accessed using a different browser. Bank account can also be accessed using Firefox on another computer. Tried to refresh Firefox and gained access to the bank account but it worked only once or twice before Firefox went back to blocking it.

Firefox blocks a bank account. Bank says it is not their fault. Bank account can be accessed using a different browser. Bank account can also be accessed using Firefox on another computer. Tried to refresh Firefox and gained access to the bank account but it worked only once or twice before Firefox went back to blocking it.

Solusi terpilih

There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connection certificates and send their own.

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites

https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message

https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

Websites don't load - troubleshoot and fix error messages

http://kb.mozillazine.org/Error_loading_websites

What do the security warning codes mean

Baca jawaban ini dalam konteks 👍 1

Semua Balasan (5)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Can you provide screenshots of the issue so we can see what is being blocked? Did you try in safe mode? Make sure to hide all personal data in the screenshot.

FredMcD
FredMcD
more options

Please explain the problem in detail. What happens? What is/are the exact error message(s) ?

wfoley1542
wfoley1542 Pemilik pertanyaan
more options

This is the msg that comes up when I try to access my bank account:

Oops, something went wrong. If you don't think you should have received this message, you can go back and try again, or you may contact Customer Service at x-xxx-xxx-xxxx.

Reference Number: xxxxxx

IP Address: xx.xx.xxx.xxx

Diperbarui oleh James pada

FredMcD
FredMcD
more options

Solusi Terpilih

There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connection certificates and send their own.

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites

https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message

https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

Websites don't load - troubleshoot and fix error messages

http://kb.mozillazine.org/Error_loading_websites

What do the security warning codes mean

wfoley1542
wfoley1542 Pemilik pertanyaan
more options

I uninstalled Firefox and re-installed it. So far, so good.