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Thunderbird already running

  • 1 balas
  • 1 memiliki masalah ini
  • 17 kunjungan
  • Balasan terakhir oleh sfhowes

motorbelly
motorbelly
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I have been trying to help a client using Thunderbird who began getting 'Thunderbird is running' errors when starting it. This has been going on for a number of months. I have tried the delete parent.lock file, starting in safe mode, reinstalling, rebuilding mail data (has one gmail account imaped in it) but when I think it is fixed and leave her it happens again.

She only has one computer so I don't believe it could be from having two instances using the profile.

She thinks it started after a Windows 10 upgrade months back.

Side note, I was giving up and installed Office 365 for Outlook and the trial version wouldn't load her Gmail imap account (it is near 15 gigs of mail)

I am open to any suggestions as I clearly can't fix this myself.

I have been trying to help a client using Thunderbird who began getting 'Thunderbird is running' errors when starting it. This has been going on for a number of months. I have tried the delete parent.lock file, starting in safe mode, reinstalling, rebuilding mail data (has one gmail account imaped in it) but when I think it is fixed and leave her it happens again. She only has one computer so I don't believe it could be from having two instances using the profile. She thinks it started after a Windows 10 upgrade months back. Side note, I was giving up and installed Office 365 for Outlook and the trial version wouldn't load her Gmail imap account (it is near 15 gigs of mail) I am open to any suggestions as I clearly can't fix this myself.

Semua Balasan (1)

sfhowes
sfhowes
  • Top 10 Contributor
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There are lots of reasons why this problem can recur, but creating a new profile may be the best solution:

http://kb.mozillazine.org/Profile_in_use