This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

Firefox Mac Only shows strip at top

  • 1 balas
  • 1 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh cor-el

Ryq Seattle
Ryq Seattle
more options

When I open FF, the window only displays the top menus. If I click the Green dot it will then open full screen. Pressing the green dot once again only displays that 1 inch window. The problem does not occur in safe mode for Firefox. I turned off all of my extensions and turned off hardware Accelerator mode yet the problem still happens.

This just began yesterday and I don't believe I installed anything.

When I open FF, the window only displays the top menus. If I click the Green dot it will then open full screen. Pressing the green dot once again only displays that 1 inch window. The problem does not occur in safe mode for Firefox. I turned off all of my extensions and turned off hardware Accelerator mode yet the problem still happens. This just began yesterday and I don't believe I installed anything.
Lampiran tangkapan layar

Solusi terpilih

Try to rename/remove xulstore.json in the Firefox profile folder with Firefox closed (on Mac: Firefox -> Quit Firefox).

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

Baca jawaban ini dalam konteks 👍 0

Semua Balasan (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Solusi Terpilih

Try to rename/remove xulstore.json in the Firefox profile folder with Firefox closed (on Mac: Firefox -> Quit Firefox).

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.