This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

All messages disappear when imap authentication fails

  • 2 balas
  • 1 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh marco64

more options

Hello. I am using thunderbird to access an old backup of my gmail email account. When I open thunderbird the first time the messages are there. But when I close it and reopen it, all the messages disappear.

I have a secondary backup of my mail folder, when I restore the backup and open thunderbird the messages reappear, but if I close and reopen they disappear.

Hello. I am using thunderbird to access an old backup of my gmail email account. When I open thunderbird the first time the messages are there. But when I close it and reopen it, all the messages disappear. I have a secondary backup of my mail folder, when I restore the backup and open thunderbird the messages reappear, but if I close and reopen they disappear.
Lampiran tangkapan layar

Semua Balasan (2)

more options

Hola Si tienes conexión de internet y la cuenta se conecta correctamente (lo que debería ser así) puedes ver los correos que necesitas? Como accedes a los viejos correos del gmail normalmente? Saludos

more options

GerardoPcp04 dijo

Hola Si tienes conexión de internet y la cuenta se conecta correctamente (lo que debería ser así) puedes ver los correos que necesitas? Como accedes a los viejos correos del gmail normalmente? Saludos

Hola. La cuenta de gmail ya no existe.