This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

Firefox ix very slow

  • 3 balas
  • 1 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh kberman1976

kberman1976
kberman1976
more options

This is a 2 day old HP laptop and Firefox is my default browser. Having a lot of trouble with slowness or content not being loaded. I don't know what to do.

This is a 2 day old HP laptop and Firefox is my default browser. Having a lot of trouble with slowness or content not being loaded. I don't know what to do.

Diperbarui oleh kberman1976 pada

Semua Balasan (3)

FredMcD
FredMcD
more options

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you make sure that Windows and all drivers including the display driver have been updated to the latest version ?

Boot the computer in Windows Safe Mode with network support to see if that has effect.

kberman1976
kberman1976 Pemilik pertanyaan
more options

Thanks for your help. I have decided to return the computer. A 2 day old computer should work correctly.