This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Firefox keep crashing

  • 5 balas
  • 1 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh Bithiah

more options

For some reason firefox keeps crashing when i have only a few tabs open. I have tried uninstalling all themes, exstentions and still the same while also submitting report id to firefox yet with no improvements

For some reason firefox keeps crashing when i have only a few tabs open. I have tried uninstalling all themes, exstentions and still the same while also submitting report id to firefox yet with no improvements
Lampiran tangkapan layar

Semua Balasan (5)

more options

Hey there!

Please view the following site on steps on how you can fix Firefox crashing:

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-crashes-closing-or-quitting

Hope I helped!

Kind regards,

Bithiah

more options

I already tried but sadly not fixed.

more options

Hey there.

That is weird. It is probabl a bug.

If you want to report the bug please see the following website on how to do so:

https://support.mozilla.org/en-US/kb/file-bug-report-or-feature-request-mozilla

Hope I helped!

Kind regards,

Bithiah

more options

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

Please, Do not post a screenshot ! !

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

more options

Hey there!

If your problem is solved, please mark a solution so that others can see this thread is solved. Thank you in advance!

Kind regards,

Bithiah