We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

New update has destroyed access to all sites normally accessed through links.

  • 1 balas
  • 1 memiliki masalah ini
  • 2 kunjungan
  • Balasan terakhir oleh cor-el

cyberene63
cyberene63
more options

Since installing via update, then deleting Firefox and installing it again, in Version 96 I get the following error on all sites I attempt to access through links:

Secure Connection Failed

An error occurred during a connection to gmail.com. PR_END_OF_FILE_ERROR 

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

What does this error mean and how can I fix it. It seems to prevent any videos from loading or playing and the sites also from loading if they video links.

Since installing via update, then deleting Firefox and installing it again, in Version 96 I get the following error on all sites I attempt to access through links: '''Secure Connection Failed An error occurred during a connection to gmail.com. PR_END_OF_FILE_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem. Learn more…''' What does this error mean and how can I fix it. It seems to prevent any videos from loading or playing and the sites also from loading if they video links.

Semua Balasan (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try to disable DNS over HTTPS.

You can check the connection settings.

  • Settings -> General -> Network: Connection -> Settings

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":

See also: