Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

fix corrupted profile

  • 1 balas
  • 1 memiliki masalah ini
  • 11 kunjungan
  • Balasan terakhir oleh david

more options

have a very old laptop with 20,000 plus emails on it. Copied profile to external drive pasted to new computer. Thunderbird on new computer complains profile is corrupt and will not load.

Both computers are running the most current version of Thunderbird. Email addresses set up as POP3.

How do I extract emails from old computer to new?

have a very old laptop with 20,000 plus emails on it. Copied profile to external drive pasted to new computer. Thunderbird on new computer complains profile is corrupt and will not load. Both computers are running the most current version of Thunderbird. Email addresses set up as POP3. How do I extract emails from old computer to new?

Semua Balasan (1)

more options

First, confirm you're copying correct folder: tools>help>more troubleshooting tools. Scroll left side to profiles and click about:profiles. THis will show the location of the profile you are using. Copy that and store and rename on new PC in visible location, e.g., c:\\PROFILE. click windows icon in task bar and type run That will open a small window for command line. Enter thunderbird.exe -p and press enter. that will start profile manager. Select 'create profile' and browse and select your profile. Then give it a name on profile manager, such as MYPROFILE. continue to TB. If there was no error in copying, the profile should work.