This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

Secondary right-side navigation slider missing

  • 3 balas
  • 1 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh swalker7736

swalker7736
swalker7736
more options

My Firefox has suddenly stopped working when websites have menus you need to scroll through on the right side. Example: websites where you are drilling down through filter options, or in Ancestry where you will typically open a record in the hints screen and scroll down through the detail. The right scroll navigation causes the whole page to scroll up and down; there's no way to navigate down in the sub-display. I have run FF in safe mode, and done a scorched-earth uninstall/reinstall and the problem persists even with no plug-ins restored. This is on a machine running Windows 11. The machine crashed right before this became a problem. Sites work in Edge without issue.

My Firefox has suddenly stopped working when websites have menus you need to scroll through on the right side. Example: websites where you are drilling down through filter options, or in Ancestry where you will typically open a record in the hints screen and scroll down through the detail. The right scroll navigation causes the whole page to scroll up and down; there's no way to navigate down in the sub-display. I have run FF in safe mode, and done a scorched-earth uninstall/reinstall and the problem persists even with no plug-ins restored. This is on a machine running Windows 11. The machine crashed right before this became a problem. Sites work in Edge without issue.

Solusi terpilih

ETA: I may have answered my own question via a Win11 fix. See accessibility solution at the following link which may have done the trick: https://www.howtogeek.com/742727/how-to-always-show-scrollbars-in-windows-11/

Baca jawaban ini dalam konteks 👍 0

Semua Balasan (3)

swalker7736
swalker7736 Pemilik pertanyaan
more options

Solusi Terpilih

ETA: I may have answered my own question via a Win11 fix. See accessibility solution at the following link which may have done the trick: https://www.howtogeek.com/742727/how-to-always-show-scrollbars-in-windows-11/

Terry
Terry
more options

Do you still have the horizontal scroll bar? If the scroll bars disappeared when you updated, the update may have changed the setting on the General page of Settings under Browsing - Always show scrollbars.

swalker7736
swalker7736 Pemilik pertanyaan
more options

Hi Terry. Thanks for the speedy response. When I go into the FF settings, there are no results related to the scroll bars when putting "scroll" in the search box. However I believe I have now isolated it via a Win11 fix; under accessibility there is an option to always show scroll bars. This restored functionality on the sites where I was noticing this problem.