This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

4 Mail Accounts lost/corrupted in Thunderbird 102 update, Offline folder subscriptions no longer turned on, mail is checked but doesn't appear

more options

After a Thunderbird update to 102, all of my accounts in a particular domain have no email in them. They are listed in "account settings."

All but one account is listed on the left-pane "folders" list. (My LLL account is missing here)

A total of 4 accounts in this domain have no email in them. (AAA, LLL, DDD, NNN)

This happens to be a domain I have through Google, so I checked gmail (a rarity, thanks to Thunderbird) and all of my mail is there.

When I looked at Settings-> the affected accounts -> synchronization and storage, there is a checkbox for "Keep messages in all folders..." and it is checked! I am certain that wasn't previously checked.

So when I uncheck that box and click advanced (I have been doing this in Thunderbiord for around 15 years), the accounts are missing. There is a gray folder where the account should be.

The ? marks where my LLL account, with >10,000 mails, should be.

Why would this get corrupted? Thunderbird does crash frequently on my PC, but it usually recovers.

I also saw these bad accounts, or at least 2 of them, downloading messages from the server when Thunderbird first ran. But the emails don't show up anywhere.

Also: I have several other email accounts that are acting normally after the Thunderbird update.

After a Thunderbird update to 102, all of my accounts in a particular domain have no email in them. They are listed in "account settings." All but one account is listed on the left-pane "folders" list. ('''My LLL account''' is missing here) A total of 4 accounts in this domain have no email in them. (AAA, LLL, DDD, NNN) This happens to be a domain I have through Google, so I checked gmail (a rarity, thanks to Thunderbird) and all of my mail is there. When I looked at Settings-> the affected accounts -> synchronization and storage, there is a checkbox for "Keep messages in all folders..." and it is checked! '''I am certain that wasn't previously checked.''' So when I uncheck that box and click advanced (I have been doing this in Thunderbiord for around 15 years), the accounts are missing. There is a gray folder where the account should be. The ? marks where '''my LLL account''', with >10,000 mails, should be. Why would this get corrupted? Thunderbird does crash frequently on my PC, but it usually recovers. I also saw these bad accounts, or at least 2 of them, downloading messages from the server when Thunderbird first ran. But the emails don't show up anywhere. Also: I have several other email accounts that are acting normally after the Thunderbird update.
Lampiran tangkapan layar

Diperbarui oleh WallyTesteronie pada

Semua Balasan (1)

more options

I also saw these bad accounts, or at least 2 of them, downloading messages from the server when Thunderbird first ran. But the emails don't show up anywhere.

Also: I have several other email accounts that are acting normally after the Thunderbird update.

Diperbarui oleh WallyTesteronie pada