This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Graphics don't work properly

more options

Graphics don't work properly on some websites, shows weird color lines. and google earth send error message " failed to fetch startup values. please retry or reload the page".

I attached some photos the show the problem

The graphics driver is updated, webgl is enabled, I tried disabling extensions and nothing fixed it. I don't know what else to do.

Please help.

Graphics don't work properly on some websites, shows weird color lines. and google earth send error message " failed to fetch startup values. please retry or reload the page". I attached some photos the show the problem The graphics driver is updated, webgl is enabled, I tried disabling extensions and nothing fixed it. I don't know what else to do. Please help.
Lampiran tangkapan layar

Solusi terpilih

One guess: do you recall enabling the hidden preference privacy.resistFingerprinting? That includes a feature to modify images extracted from a canvas. When Firefox is doing that, there will be an extra permission icon next to the lock icon in the address bar. You can use that icon to let the page extract clean images rather than stripey ones.

Baca jawaban ini dalam konteks 👍 0

Semua Balasan (3)

more options

Solusi Terpilih

One guess: do you recall enabling the hidden preference privacy.resistFingerprinting? That includes a feature to modify images extracted from a canvas. When Firefox is doing that, there will be an extra permission icon next to the lock icon in the address bar. You can use that icon to let the page extract clean images rather than stripey ones.

more options

Thanks! now it works! It solved the image problems but google earth still doesn't work. Do you have any idea how to fix that?

Diperbarui oleh user62211511367641447425231242987332469558 pada

more options

I haven't used Google Earth in recent years, so someone else probably would know more about how it works than I do. Maybe start a new question with Google Earth in the title.