This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

When I Delete Emails, Filters Restore Them As If They Are New Emails in the Inbox

  • 1 balas
  • 0 memiliki masalah ini
  • 21 kunjungan
  • Balasan terakhir oleh Airwolf

Airwolf
Airwolf
more options

I tried looking for previous versions of this problem/question, but I didn't find any.

When I delete emails from a particular folder, the status bar shows they are moved to Trash. Then they are automatically moved back to the same folder! I select these emails and then hit the Delete key on my keyboard. They disappear and the status bar message says they are being moved to the Trash folder. OK, that sounds good. However, it seems the emails that are now "new" to the Trash folder are treated by Thunderbird as if they are new mail. Thus, my filters for my new email automatically process them. The deleted emails are moved back into the folder where the filter had previously put them. How do I fix this?

T-bird version 102.5.1 (32-bit) Windows 10 Home, version 21H2

I tried looking for previous versions of this problem/question, but I didn't find any. When I delete emails from a particular folder, the status bar shows they are moved to Trash. Then they are automatically moved back to the same folder! I select these emails and then hit the Delete key on my keyboard. They disappear and the status bar message says they are being moved to the Trash folder. OK, that sounds good. However, it seems the emails that are now "new" to the Trash folder are treated by Thunderbird as if they are new mail. Thus, my filters for my new email automatically process them. The deleted emails are moved back into the folder where the filter had previously put them. How do I fix this? T-bird version 102.5.1 (32-bit) Windows 10 Home, version 21H2

Semua Balasan (1)

Airwolf
Airwolf Pemilik pertanyaan
more options

BTW, I thought about tagging these deleted messages, then changing my filter to only recognize untagged emails (or vice versa). However, that is wildly impractical because T-Bird filters are either all "OR" type or all "AND" type (that, in my opinion, is a big deficiency in filter capabilities). Since I use "OR" logic on the addresses ("match any"), I can't use any "AND" logic to exclude all flagged emails. The only way around this problem rule-wise would be to make one rule for each email address. There are way to many addresses for me to try that approach.