This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

my email has disapeared i cant see nothing its not in trash or spam icant log in and firef does not reconize me

nickb629
nickb629
more options

i think firefox has been haked as which i hafe reported to firefox and i have herd nothing i am 71 and not good ion computers help

i think firefox has been haked as which i hafe reported to firefox and i have herd nothing i am 71 and not good ion computers help

Semua Balasan (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

When you view your email in Firefox (the web browser), you are seeing what your email website has to show you. (Firefox does not download and store your email.)

In case Firefox has an incomplete view, try using Safari or Chrome to view your email website and see whether the mail you expect to see is listed there.

If this is a problem with the separate email program Thunderbird, let us know (here at https://support.mozilla.org/questions/1402112, not by email), and a moderator can move your question over to that forum.