This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

Black screen, black border, web pages displayed incorrectly

  • 3 balas
  • 0 memiliki masalah ini
  • 2 kunjungan
  • Balasan terakhir oleh willjoe24421

too6yooadid
too6yooadid
more options

Firefox puts a black border or margin around my webpage I use for links. And, worst of all, it refuses to show Outlook/Hotmail's login page correctly: the banner page is black with items all incorrectly formatted, and if I click to login, i get a black page with nothing at all. I have disabled themes (just "basic"), made sure Firefox is not set for high-contrast, and that OS/X accessibility is not set to high contrast either. I've been using Firefox since it first became available (in the '90's?), and this has finally degraded it into unusability. Is there any explanation/solution to this problem?

Firefox 109.0 Macos (Monterey) 12.6.2

Firefox puts a black border or margin around my webpage I use for links. And, worst of all, it refuses to show Outlook/Hotmail's login page correctly: the banner page is black with items all incorrectly formatted, and if I click to login, i get a black page with nothing at all. I have disabled themes (just "basic"), made sure Firefox is not set for high-contrast, and that OS/X accessibility is not set to high contrast either. I've been using Firefox since it first became available (in the '90's?), and this has finally degraded it into unusability. Is there any explanation/solution to this problem? Firefox 109.0 Macos (Monterey) 12.6.2

Semua Balasan (3)

TyDraniu
TyDraniu
  • Top 10 Contributor
more options

Make sure you allow pages to choose their own colors:

  • Options/Preferences -> General: Fonts & Colors -> Colors: "Override the colors specified by the page with my selections above" set to Never.
too6yooadid
too6yooadid Pemilik pertanyaan
more options

After more scratching around, I found the answer was to REFRESH Firefox. I guess the stuff in my profile somehow introduced some kind of conflict. After the refresh, all works again. Thanks for your response!

willjoe24421
willjoe24421
more options

You can try to disable hardware acceleration in Firefox. Close and restart Firefox after modifying the setting for changes to take effect. You can check if there is an update for your graphics display driver and check for hardware acceleration-related issues

Regards, Will