This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

Problem with entering user names/passwords [Newest Firefox Android Update]

  • 4 balas
  • 2 memiliki masalah ini
  • 3 kunjungan
  • Balasan terakhir oleh Il_Bolognese

Il_Bolognese
Il_Bolognese
more options

Good evening,

ever since the latest update (and the version before it) I've encountered a problem with pasting saved user names and passwords into the login brackets.

Expected behaviour: A website is loaded; the website is a login page for which I have saved user data. For the login id and password bracket each Firefox suggests the information via dropdown menu. I choose the specific data set, after which the brackets are filled automatically by the app.

Encountered behaviour: I choose the specific data set, but the information is not filled into the brackets. The user data has to be entered manually for each bracket.

Thanks in advance for the help!

Kind regards, Il_Bolognese

Good evening, ever since the latest update (and the version before it) I've encountered a problem with pasting saved user names and passwords into the login brackets. Expected behaviour: A website is loaded; the website is a login page for which I have saved user data. For the login id and password bracket each Firefox suggests the information via dropdown menu. I choose the specific data set, after which the brackets are filled automatically by the app. Encountered behaviour: I choose the specific data set, but the information is not filled into the brackets. The user data has to be entered manually for each bracket. Thanks in advance for the help! Kind regards, Il_Bolognese

Semua Balasan (4)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

Are these user credentials saved in Firefox for Android or are you using an external credential manager application on your Android device?

Il_Bolognese
Il_Bolognese Pemilik pertanyaan
more options

Paul schrieb
Hi Are these user credentials saved in Firefox for Android or are you using an external credential manager application on your Android device?


Hello Sir,

these are user credentials saved in Firefox (for Android) which are synchronised thanks to my Firefox account. I do not use any external application on my mobile phone and no external manager on my computer.


Kind regards, Il_Bolognese

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Thank you.

It appears that this is something that our developers are aware of and are looking into. You can follow progress on this and add comments at:

https://bugzilla.mozilla.org/show_bug.cgi?id=1817926

Il_Bolognese
Il_Bolognese Pemilik pertanyaan
more options

Hello Sir,

Thank you for the quick response. Since the developers are already aware of the issue, I can rest easy. As of now I'm using FairMail for the immediate access, but would be glad to return to my usual pattern of using the browser as an entry point without the hassle of an extra application.


Kind regards, Il_Bolognese