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urgente

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  • Balasan terakhir oleh GerardoPcp04

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i lost all my data i did formate my pc and when i installed firefox and login as usual the data and my passwords and everything are gone why i can't find them like always

i lost all my data i did formate my pc and when i installed firefox and login as usual the data and my passwords and everything are gone why i can't find them like always

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Hola, Este es el foro de soporte para Firefox en español. Lamento la perdida de tu datos, pero la cuenta Sync NO es para Respaldo o Backup de los Datos, para esto debes copiar el perfil del Firefox (https://support.mozilla.org/es/kb/perfiles-el-lugar-donde-firefox-almacena-tus-contr) en otro disco, pendrive, etc. El Firefox desktop es en el manda en la sincronización, si conectas el Firefox Desktop por defecto (recién instalado) sin tener otro Firefox Desktop con los datos sincronizado lo mas probable que borre todos los datos del Servidor Sync. Así es como funciona la sincronización al conectar un solo dispositivo sin datos el servidor se sincronizara con este dispositivo eliminando los datos. Saludos