This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

Cannot delete folders (self-created)

  • 1 balas
  • 0 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh david

todd57
todd57
more options

I was testing adding a folder and one subfolder on my Thunderbird account. Now I wanted to delete these folders (by right-clicking and selecting DELETE). Attached is a copy of the error message I received.

Your help is appreciated. -Todd

I was testing adding a folder and one subfolder on my Thunderbird account. Now I wanted to delete these folders (by right-clicking and selecting DELETE). Attached is a copy of the error message I received. Your help is appreciated. -Todd
Lampiran tangkapan layar

Semua Balasan (1)

david
david
  • Top 10 Contributor
more options

My guess is you created the folder in an IMAP account. The online account is now holding onto it. Assuming I am right, you need to access the account online to delete the folder. Close and restart Thunderbird and the folder should no longer appear.