This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

Attachments not showing on top of other windows

  • 2 balas
  • 0 memiliki masalah ini
  • 20 kunjungan
  • Balasan terakhir oleh manmachine78

manmachine78
manmachine78
more options

Up until recently when I clicked on an attached image, whether in a message I'm composing or one I've received, the image would open and immediately be visible on the screen. For some reason now when I click on the image (.jpg, .png, etc) it opens to the taskbar but I have to click on it to see it.

Does anyone know what might be causing this? For whatever reason it doesn't happen with other files types, such as .xls or .pdf. Those still open on top of TB. Only images that open with Photos (I'm using Windows 10) stay behind TB. I'm not seeing anything in the settings (either for Photos or TB) that would determine which window shows on top. Anyway suggestions would be greatly appreciated. Thank you!

Up until recently when I clicked on an attached image, whether in a message I'm composing or one I've received, the image would open and immediately be visible on the screen. For some reason now when I click on the image (.jpg, .png, etc) it opens to the taskbar but I have to click on it to see it. Does anyone know what might be causing this? For whatever reason it doesn't happen with other files types, such as .xls or .pdf. Those still open on top of TB. Only images that open with Photos (I'm using Windows 10) stay behind TB. I'm not seeing anything in the settings (either for Photos or TB) that would determine which window shows on top. Anyway suggestions would be greatly appreciated. Thank you!

Semua Balasan (2)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

re : For some reason now when I click on the image (.jpg, .png, etc) it opens to the taskbar

I believe Thunderbird just points to the app you have selected to use. Photos is obviously the chosen app and the image is opened. So in that respect Thunderbird has called upon the app and it works.

But it sounds like you have a setting which opens them in a minimised state. This maybe something to do with 'Photos' app.

If you have images in a standard folder on desktop and you click to open them, do they also open minimised ?

manmachine78
manmachine78 Pemilik pertanyaan
more options

Thanks so much for your reply. As far as I can tell if I open an image in any other program it opens on top of everything else. It's only within TB that images open minimized. I looked all through the settings for Windows and for Photos specifically but I can't find anything related to this issue.

Since other files types do open full screen I'm sure you're right that it's something specific about Photos, either within TB settings or Windows. The fact that it just recently started happening makes me think something in the registry may have gotten corrupted. Anyway if you have any suggestions please let me know. Thanks again!