This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

Keyboard Errors

  • 3 balas
  • 7 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh Füzi Péter

ray.christman
ray.christman
more options

All of a sudden when using firefox the keyboard would enter wrong letters than what was entered on the keyboard. It would repeat a specific list of letters, symbols, and numbers. What has happened?

All of a sudden when using firefox the keyboard would enter wrong letters than what was entered on the keyboard. It would repeat a specific list of letters, symbols, and numbers. What has happened?

Semua Balasan (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you use ZoneAlarm security software then this is likely a problem with its Anti-Keylogger feature.

You can disable the ZoneAlarm anti-keylogger feature.

This is being investigated and will possibly be fixed in a 116 dot release.

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

Thank you for your patience while we have been looking into this issue. We have issued an update to Firefox that is expected to fix this problem. Please make sure that you have version 116.0.2 of Firefox installed on your device.

For help updating, please see: https://support.mozilla.org/en-US/kb/update-firefox-latest-release#

Thank you.

Füzi Péter
Füzi Péter
more options

Monthes later, a configuration without Zonealarm. Win 11 + Ff v119.0. The same phenomenon exist for a couple of weeks. Any suggestion, how to sort out, please? Thanks in advance, Péter