This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

FF 115.0.2 64-bit, upload buttons do nothing, tried Refresh, clearing cache

  • 4 balas
  • 0 memiliki masalah ini
  • 6 kunjungan
  • Balasan terakhir oleh CorvidaeCorvus

CorvidaeCorvus
CorvidaeCorvus
more options

Click any upload button, e.g. on Gmail or wiki.debian.org, and absolutely nothing happens. Refreshed FF, still no change.

Thanks.

User Agent String: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/115.0

Click any upload button, e.g. on Gmail or wiki.debian.org, and absolutely nothing happens. Refreshed FF, still no change. Thanks. User Agent String: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/115.0

Solusi terpilih

The snap and flatpak packages need a portal for the file picker to work. Make sure you have xdg-desktop-portal-gtk installed:

sudo apt install xdg-desktop-portal-gtk

Baca jawaban ini dalam konteks 👍 1

Semua Balasan (4)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

Please can you try updating to the latest version of Firefox, version 116.0.2.

Terry
Terry
more options

Is that a new problem or have you just started using Firefox? If the former, did it coincide with an update of the browser or installing / updating an add-on or theme?

You could try restarting in troubleshoot mode.

https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems (also deals with hardware acceleration) https://support.mozilla.org/en-US/kb/troubleshoot-issues-related-to-add-ons

You could also try the Mozilla issue of Firefox. It doesn't have to be installed. Just unpack the tar download and click the firefox.sig file in the resulting folder.

https://www.mozilla.org/firefox/all/#product-desktop-release

zeroknight
zeroknight
more options

Solusi Terpilih

The snap and flatpak packages need a portal for the file picker to work. Make sure you have xdg-desktop-portal-gtk installed:

sudo apt install xdg-desktop-portal-gtk

CorvidaeCorvus
CorvidaeCorvus Pemilik pertanyaan
more options

Paul said
Hi Please can you try updating to the latest version of Firefox, version 116.0.2.

No, at least not easily, sudo snap refresh doesn't see it in the repository yet. sudo snap refresh

zeroknight said
The snap and flatpak packages need a portal for the file picker to work. Make sure you have xdg-desktop-portal-gtk installed: sudo apt install xdg-desktop-portal-gtk

Installing xdg-desktop-portal-gtk and its dependencies and recommended packages worked. Must have somehow accidentally uninstalled it at some point.

Thank you to everyone that responded.