This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

Password reset on my internet smpt mail server resulted in loss of connectivity via Thunderbird

  • 1 balas
  • 0 memiliki masalah ini
  • 16 kunjungan
  • Balasan terakhir oleh famoore

famoore
famoore
more options

I changed the password on the email of my Internet email service provider. I verified I can connect to that using Webmail and my phone with the new password. I then changed the password on Thunderbird to align with this. However now I cannot connect to my smpt service provider email using Thunderbird.

When I try to download email I get the message "<my email address> :Host contacted, sending login information ... I am using Thunderbird beta Version 122.0b1 (64-bit)

I changed the password on the email of my Internet email service provider. I verified I can connect to that using Webmail and my phone with the new password. I then changed the password on Thunderbird to align with this. However now I cannot connect to my smpt service provider email using Thunderbird. When I try to download email I get the message "<my email address> :Host contacted, sending login information ... I am using Thunderbird beta Version 122.0b1 (64-bit)

Semua Balasan (1)

famoore
famoore Pemilik pertanyaan
more options

Additional info: I also get a prompt which says: "Login to server <servername> failed "Retry" "Enter New Password" "Cancel"

However the system will not allow me to select the "Enter New Password" option.