Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

Our domane is apparantly missing DKIM and CNAME to function. Happened after some sort of update?

  • 1 balas
  • 0 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh david

158
158
more options

Our IT supporter said that we needed to contact our "e-mail provider" and tell them that since the update happened, then DKIM and CNAME needs to be connected to our email domain before it can work. I have no idea what that is and need help. Kind regards, Amanda

Our IT supporter said that we needed to contact our "e-mail provider" and tell them that since the update happened, then DKIM and CNAME needs to be connected to our email domain before it can work. I have no idea what that is and need help. Kind regards, Amanda

Semua Balasan (1)

david
david
  • Top 10 Contributor
more options

These are what should normally be routine. It hasn't been done by some email providers in the past because the security wasn't as big an issue as it is now. Just do what your IT person advises: tell your email provider of the issue, as they should already know all about it.