This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

Mail not being downloaded

  • 2 balas
  • 0 memiliki masalah ini
  • 4 kunjungan
  • Balasan terakhir oleh judithas

judithas
judithas
more options

Twice recently Thunderbird has failed to download messages that I know are there. Even if I click the Download button they do not get downloaded. If I restart Thunderbird, they get downloaded upon startup. Then messages continue to get downloaded at least for a while.

I'm at Thunderbird 115.8.1

When I open Account Settings there is no information there regarding incoming server settings. Where can I find those settings?

This is a gmail account, but I don't know whether the problem would affect other gmail accounts.

Twice recently Thunderbird has failed to download messages that I know are there. Even if I click the Download button they do not get downloaded. If I restart Thunderbird, they get downloaded upon startup. Then messages continue to get downloaded at least for a while. I'm at Thunderbird 115.8.1 When I open Account Settings there is no information there regarding incoming server settings. Where can I find those settings? This is a gmail account, but I don't know whether the problem would affect other gmail accounts.

Semua Balasan (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

You will find server settings under the server settings list entry.

Note that gmail does not offer all email for download for pop accounts. If they place it in important or a number of other non Inbox folders, then a POP download will not include the email. I turned all that auto allocation stuff in google off to end my issues with it.

judithas
judithas Pemilik pertanyaan
more options

Thanks, Matt. I doubt if this will solve the problem (hard to say, since it is intermittent). It affects mail in my Inbox. Anyhow, you did inspire me to look at my gmail settings, and I turned off POP altogether. We'll see what happens.