This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Profiles on RDS Windows Server 2016 - Need to create a new one almost each time

  • 3 balas
  • 0 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh Mike Kaply

more options

Hi,

We are using Firefox Enterprise on Windows Server 2016 Remote Desktop for approx 100 users.

The users need very often to create a new profile when launching FireFox, and then loose all their bookmarks.

Is there a way to manage the profiles correctly to bypass this problem ?

Thank you for your help ! Have a nice day.

Hi, We are using Firefox Enterprise on Windows Server 2016 Remote Desktop for approx 100 users. The users need very often to create a new profile when launching FireFox, and then loose all their bookmarks. Is there a way to manage the profiles correctly to bypass this problem ? Thank you for your help ! Have a nice day.

Semua Balasan (3)

more options

What do the users see that requires them to create a new profile?

more options

Hi,

Firefox says that the user have launched an old version of Firefox (see Attachement).

more options

So for some reason your users are launching older versions of Firefox on different machines.

If you can't determine why that is, you can set MOZ_ALLOW_DOWNGRADE in the environment to allow this behavior or modify the Firefox icon to pass --allow-downgrade when starting.