This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

I have Thunderbird 115.9.0 (64-bit) and made a backup of everything now I cannot restore it

  • 1 balas
  • 1 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh david

more options

At Christmas last year I made a complete back-up which came to 6.1Gb. This March my computer crashed and I had to re-install the operating system and all of its programs including Thunderbird. But the backup zip file (when extracted to a folder from the zip file) is in sqllite files, not profile or ics calendar formats. Thus the backup cannot be restored. How do I get Thunderbird to accept these types of files to import the address book, calendar and message filter?

At Christmas last year I made a complete back-up which came to 6.1Gb. This March my computer crashed and I had to re-install the operating system and all of its programs including Thunderbird. But the backup zip file (when extracted to a folder from the zip file) is in sqllite files, not profile or ics calendar formats. Thus the backup cannot be restored. How do I get Thunderbird to accept these types of files to import the address book, calendar and message filter?
Lampiran tangkapan layar

Semua Balasan (1)

more options

Please show screenshot of the unzipped profile. What you showed is a subset. You should see a full profile.