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won't load search

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  • 18 kunjungan
  • Balasan terakhir oleh James

Graggy T
Graggy T
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Here is screenshot don't matter what I search I get same answer on all devices I have no trouble with bing edge or Google I have use duck go since 2012 as default browser never has igot this

Here is screenshot don't matter what I search I get same answer on all devices I have no trouble with bing edge or Google I have use duck go since 2012 as default browser never has igot this
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Semua Balasan (2)

Rawan Abdelrahman
Rawan Abdelrahman
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Hello! It sounds like you're experiencing difficulties with the search function in Firefox, and it's frustrating to receive the same answer regardless of what you search for. Let's work together to resolve this issue.Firstly, I want to apologize for the inconvenience this has caused you. We understand how important it is to have a smooth browsing experience, and we appreciate your loyalty to Firefox over the years.

To address this problem, we'll need to gather some more information: Are you encountering this problem on all websites, or is it specific to certain sites? Have you made any recent changes to your Firefox settings or installed any new extensions that might be causing conflicts?

In the meantime, here are a few troubleshooting steps you can try:

Clear your Firefox cache and cookies: Sometimes, cached data can cause issues with search functionality. You can do this by going to the Firefox menu, selecting "Options," then "Privacy & Security," and finally clicking on "Clear Data."Try using Firefox in Safe Mode: This will disable all extensions and themes temporarily to see if one of them is causing the problem.

You can enter Safe Mode by clicking on the menu button, selecting "Help," and then "Restart with Add-ons Disabled."If the issue persists, you may want to consider refreshing Firefox. This will reset Firefox to its default state while preserving your essential information like bookmarks and passwords. You can do this by typing "about:support" in the address bar, clicking on "Refresh Firefox," and then following the prompts.Once we have more information, we'll do our best to assist you further and get this issue resolved as quickly as possible. Thank you for your patience and cooperation.

James
James
  • Moderator
  • Top 10 Contributor
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Yesterday from https://twitter.com/DuckDuckGo/status/1793557968027570527

Announcement: We're currently experiencing an issue with DuckDuckGo Search that might prevent you from getting results. Thanks for your patience while we get our ducks in a row…

from almost six hours ago https://twitter.com/DuckDuckGo/status/1793652538476216398

Aaaand we're coming back up! Phew. We appreciate all your support and patience while we rearranged our feathers