Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Firefox Youtube Grey Boxes when loading page on new tab

  • 6 balas
  • 0 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh allenjftipay10

allenjftipay10
allenjftipay10
more options

I have been dealing with problems with Firefox and YouTube for a long time. Every time I open a YouTube video in a new tab it would always give me this grey screen that goes away after a long time waiting.

I have tried:

  • Refreshing Firefox
  • Reinstalling Firefox
  • Troubleshoot Mode, which the problem persist in troubleshoot mode so its not an addon
  • Tried creating a new profile
  • User-Agent Switcher which doesn't work all the time.

I want to avoid going chromium-based browsers but this is making me consider.

I have been dealing with problems with Firefox and YouTube for a long time. Every time I open a YouTube video in a new tab it would always give me this grey screen that goes away after a long time waiting. I have tried: * Refreshing Firefox * Reinstalling Firefox * Troubleshoot Mode, which the problem persist in troubleshoot mode so its not an addon * Tried creating a new profile * User-Agent Switcher which doesn't work all the time. I want to avoid going chromium-based browsers but this is making me consider.
Lampiran tangkapan layar

Semua Balasan (6)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Looks like some data is loading very slowly. You can check the Timings in the Network Monitor.

You can check the connection settings and check for possible issues with a Proxy or VPN service.

  • Settings -> General -> Network: Connection -> Settings

If you do not need to use a Proxy to connect to internet, select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See also:

Membantu?

allenjftipay10
allenjftipay10 Pemilik pertanyaan
more options

The data is definitely running slow, I will attach an image to what I saw with the network monitor. Selecting "No Proxy" did not fix the problem

Membantu?

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

What security software are you running? Post a link to a video showing you boxes.

Diperbarui oleh jonzn4SUSE pada

Membantu?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

The screenshot shows that data is blocked (block icon at the far left) and also the uBlock Origin is blocking content, but doesn't show the Timings data of possible requests.

Membantu?

allenjftipay10
allenjftipay10 Pemilik pertanyaan
more options

jonzn4SUSE said
What security software are you running? Post a link to a video showing you boxes.

I use basic Windows Defender

Membantu?

allenjftipay10
allenjftipay10 Pemilik pertanyaan
more options

cor-el said
The screenshot shows that data is blocked (block icon at the far left) and also the uBlock Origin is blocking content, but doesn't show the Timings data of possible requests.

uBlock is blocking the ads. This problem still persists, even when I enter trouble-shoot mode, uBlock is not going to be a factor in why it's doing this.

Is there any solutions you can give me?

Membantu?

Ajukan pertanyaan

Anda harus masuk ke akun Anda untuk membalas kiriman ini. Sila mulai pertanyaan baru, jika Anda belum memiliki akun.