Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Thunderbird not always working on my MacBook

more options

Hi there team,

I am using the Thunderbird in my MacBook Air M1 2020 and there are times that it don't work. Also, it will take days for the mails to actually load. And when I encounter the error. It prompts "Connection to server time out". And the email will keep on loading and I cannot receive new emails or send one. But sometimes it also works. I do not know what seems to be the problem. Please note that my internet is also always good. My mail settings are also correct. As Ive said, there are times that it is working however, it is always not working. How can I always make it work. I am a new macbook user. But always an iphone gal. Please see attached images for your reference. Thank you so much in advance for your help.

Hi there team, I am using the Thunderbird in my MacBook Air M1 2020 and there are times that it don't work. Also, it will take days for the mails to actually load. And when I encounter the error. It prompts "Connection to server time out". And the email will keep on loading and I cannot receive new emails or send one. But sometimes it also works. I do not know what seems to be the problem. Please note that my internet is also always good. My mail settings are also correct. As Ive said, there are times that it is working however, it is always not working. How can I always make it work. I am a new macbook user. But always an iphone gal. Please see attached images for your reference. Thank you so much in advance for your help.
Lampiran tangkapan layar

Semua Balasan (2)

more options

Does performance improve if you run OS X in safe mode? This will bypass startup apps that could be affecting TB, and possibly isolate the ones, e.g. antivirus, having a negative effect.

https://support.apple.com/en-ca/guide/mac-help/mh21245/mac

Membantu?

more options

Hi @sfhowes,

Thank you for this! Unfortunately, I tried this and it did not work for me :(. If there is someone who can help, I really want to use the TB on my MacBook for work.

Diperbarui oleh Marinell Borilla pada

Membantu?

Ajukan pertanyaan

Anda harus masuk ke akun Anda untuk membalas kiriman ini. Sila mulai pertanyaan baru, jika Anda belum memiliki akun.