This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

YouTube video buttons not working

  • 3 balas
  • 0 memiliki masalah ini
  • Balasan terakhir oleh Franco

more options

Galaxy A14 5G

When playing YouTube videos in full screen using

Firefox: the gear button and the "restore screen size/exit full screen" button are nonfunctional (nothing happens when I tap on them).

Google Chrome browser: the gear icon button is nonfunctional.

DuckDuckGo browser: the gear icon button is non functional.

Opera browser: the gear icon button is non functional.

This problem started about a week and a half ago.

Galaxy A14 5G When playing YouTube videos in full screen using Firefox: the gear button and the "restore screen size/exit full screen" button are nonfunctional (nothing happens when I tap on them). Google Chrome browser: the gear icon button is nonfunctional. DuckDuckGo browser: the gear icon button is non functional. Opera browser: the gear icon button is non functional. This problem started about a week and a half ago.

Solusi terpilih

Here's a workaround for anyone who might be having the same problem:

To exit full screen view while playing a YouTube video: tap and hold on the screen > drag down and release.

To access the settings while viewing a YouTube video in full screen mode: exit full screen mode using the steps in the previous paragraph > tap on the settings button (gear icon) > make settings changes > tap ok > tap the full screen button to return to full screen view.

Baca jawaban ini dalam konteks 👍 0

Semua Balasan (3)

more options

Just to clarify, when I'm watching a YouTube video in full screen, tapping on the "settings" and "exit full screen" buttons has no effect. My question is how do I restore functionality to these buttons?

Membantu?

more options

Solusi Terpilih

Here's a workaround for anyone who might be having the same problem:

To exit full screen view while playing a YouTube video: tap and hold on the screen > drag down and release.

To access the settings while viewing a YouTube video in full screen mode: exit full screen mode using the steps in the previous paragraph > tap on the settings button (gear icon) > make settings changes > tap ok > tap the full screen button to return to full screen view.

Membantu?

more options

Now when it goes into full screen mode the following message is displayed: "To exit full screen, drag from top and press back." In actuality it isn't necessary to perform both of those actions in order to exit full screen mode. The message should say, "To exit full screen, drag from top and release OR tap the back button."

One additional observation/suggestion: Considering the fact that the "restore screen size" button is no longer functional, why not get rid of it? It serves no purpose.

Membantu?

Ajukan pertanyaan

Anda harus masuk ke akun Anda untuk membalas kiriman ini. Sila mulai pertanyaan baru, jika Anda belum memiliki akun.