This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Installing Thunderbird errors, ""Sorry Thunderbird cant be installed. This version of Thunderbird requires Microsoft Windows 10 x 64 or higher.."

  • 1 balas
  • 0 memiliki masalah ini
  • Balasan terakhir oleh david

davidprisk
davidprisk
more options

When I download Thunderbird I get "Thunderbird Setup 128.1.1esr." If I click on that it says extracting but doesnt show where its extracting to. If I right click and extract from there I get a setup file but when I click on that to setup I get a message "Sorry Thunderbird cant be installed. This version of Thunderbird requires Microsoft Windows 10 x 64 or higher.." I have Windows 10 x 64. This whole problem started when I couldnt save attachments and I read online a solution which was reinstalling Thunderbird. Any advice?

When I download Thunderbird I get "Thunderbird Setup 128.1.1esr." If I click on that it says extracting but doesnt show where its extracting to. If I right click and extract from there I get a setup file but when I click on that to setup I get a message "Sorry Thunderbird cant be installed. This version of Thunderbird requires Microsoft Windows 10 x 64 or higher.." I have Windows 10 x 64. This whole problem started when I couldnt save attachments and I read online a solution which was reinstalling Thunderbird. Any advice?

Diperbarui oleh Wayne Mery pada

Semua Balasan (1)

david
david
  • Top 10 Contributor
more options

what happens if you just click to install without rightclicking?

Membantu?

Ajukan pertanyaan

Anda harus masuk ke akun Anda untuk membalas kiriman ini. Sila mulai pertanyaan baru, jika Anda belum memiliki akun.