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conflict between Inbox info and the content

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  • Balasan terakhir oleh bhague

bhague
bhague
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Have just had an issue with an email coming in from a support person at the Uni helpdesk. The inbox (see below left) shows the correct name and email address, but the content is quite different.

When I checked the mail using Outlook, the correct file content was shown (see below right).

I have tried compacting the Inbox folder within TB [128.2.0esr (64-bit)], but no change. I am running Win 11 (64-bit) 23H2 with the latest cumulative update (KB5043076) installed 5 days ago.

Any suggestions gratefully received!

Bill

Have just had an issue with an email coming in from a support person at the Uni helpdesk. The inbox (see below left) shows the correct name and email address, but the content is quite different. When I checked the mail using Outlook, the correct file content was shown (see below right). I have tried compacting the Inbox folder within TB [128.2.0esr (64-bit)], but no change. I am running Win 11 (64-bit) 23H2 with the latest cumulative update (KB5043076) installed 5 days ago. Any suggestions gratefully received! Bill
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Solusi terpilih

Try this: right-click the folder, Properties, Repair Folder, to rebuild the folder index.

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Semua Balasan (2)

sfhowes
sfhowes
  • Top 10 Contributor
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Solusi Terpilih

Try this: right-click the folder, Properties, Repair Folder, to rebuild the folder index.

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bhague
bhague Pemilik pertanyaan
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Thank you! It worked! Although it took much longer than I had expected!! Cheers Bill

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