This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Not accepting account changes

  • 2 balas
  • 0 memiliki masalah ini
  • Balasan terakhir oleh Richard

more options

I am makinmg some changes to the accounts on Thunderbird.

When I add an account all goes well until I close Thunderbird. When re-opening the account is not there.

When I delete an account all goes well until I close Thunderbird. When re-opening the account is still there.

Other than that all is working well.

I am makinmg some changes to the accounts on Thunderbird. When I add an account all goes well until I close Thunderbird. When re-opening the account is not there. When I delete an account all goes well until I close Thunderbird. When re-opening the account is still there. Other than that all is working well.

Semua Balasan (2)

more options

Check to see if something is interfering with thunderbird files. What you describe indicates that the prefs.js file (the one that keeps all of that info), is not being allowed to update at closure of thunderbird. That is sometimes obvious if there are multiple prefs.js files in the profile. I have no solution, if that is happening, other than to suggest seeing if antivirus or other software is interrupting thunderbird at shut down.

Membantu?

more options

Thank you for the suggestion David, however problem still persists.

Membantu?

Ajukan pertanyaan

Anda harus masuk ke akun Anda untuk membalas kiriman ini. Sila mulai pertanyaan baru, jika Anda belum memiliki akun.