We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

THUNDERBIRD SEEMS TO BE FALLING APART

  • 1 balas
  • 0 memiliki masalah ini
  • Balasan terakhir oleh christ1

more options

I'm about to find a new mail client...now when I manually try to download my mail from ANY outlook server I get a certificate warning that when I try to get or make an exception since I've had these outlook email addresses for eternity, won't cooperate. it says "you are about to over ride how Thunderbird identifies this site. legitamate sites such as banks, stores or other public sites will not ask you to do this." then shows the location of outlook.office365.com:993 and says " this site attempts to identify itself with invalid information." then says "unknown identity" "the certificate id not trusted because it hasn't been verified as issued by a trusted authority using a secure signature" then asks if I want to permanently store this exception but when I click "confirm security exception" it apparently doesn't work because I still keep getting that message... Oh and I can go through a browser and Windows mail and they both work just fine. It's only through thunderbird I have these issues..help

I'm about to find a new mail client...now when I manually try to download my mail from ANY outlook server I get a certificate warning that when I try to get or make an exception since I've had these outlook email addresses for eternity, won't cooperate. it says "you are about to over ride how Thunderbird identifies this site. legitamate sites such as banks, stores or other public sites will not ask you to do this." then shows the location of outlook.office365.com:993 and says " this site attempts to identify itself with invalid information." then says "unknown identity" "the certificate id not trusted because it hasn't been verified as issued by a trusted authority using a secure signature" then asks if I want to permanently store this exception but when I click "confirm security exception" it apparently doesn't work because I still keep getting that message... Oh and I can go through a browser and Windows mail and they both work just fine. It's only through thunderbird I have these issues..help

Diperbarui oleh toysmost pada

Semua Balasan (1)

more options

What is your anti-virus software?

Click the 'View' button in the exception prompt. This opens a Certificate Viewer window. Please post a screenshot of the Certificate Viewer window with the Issuer information visible. https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem

Membantu?

Ajukan pertanyaan

Anda harus masuk ke akun Anda untuk membalas kiriman ini. Sila mulai pertanyaan baru, jika Anda belum memiliki akun.