This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Issue with Importing MBOX Files in Thunderbird using ImportExportTools NG

  • 1 balas
  • 0 memiliki masalah ini
  • Balasan terakhir oleh david

amerdrmarwa
amerdrmarwa
more options

I am facing an issue while trying to import my emails into Thunderbird using the ImportExportTools NG add-on. Here is a summary of the steps I’ve followed and the problem I am encountering:

I successfully downloaded and installed the ImportExportTools NG add-on in Thunderbird. I made sure that my Google Takeout archive was extracted properly, and the files in the Mail folder are in .mbox format. When I go to Tools , I can't see ImportExportTools NG . I can only see tools > import > no option for import mail. 

Also  ImportExportTools NG > Import profile, the system is unable to detect or recognize the MBOX files

see attached for screen shot

I would appreciate any assistance in resolving this issue so I can import my emails into Thunderbird without further problems. Please let me know if there are any specific troubleshooting steps I should follow or if there are additional configurations required for the add-on to work properly.

Thank you for your support. I look forward to your guidance.

I am facing an issue while trying to import my emails into Thunderbird using the ImportExportTools NG add-on. Here is a summary of the steps I’ve followed and the problem I am encountering: I successfully downloaded and installed the ImportExportTools NG add-on in Thunderbird. I made sure that my Google Takeout archive was extracted properly, and the files in the Mail folder are in .mbox format. When I go to Tools , I can't see ImportExportTools NG . I can only see tools > import > no option for import mail. Also ImportExportTools NG > Import profile, the system is unable to detect or recognize the MBOX files see attached for screen shot I would appreciate any assistance in resolving this issue so I can import my emails into Thunderbird without further problems. Please let me know if there are any specific troubleshooting steps I should follow or if there are additional configurations required for the add-on to work properly. Thank you for your support. I look forward to your guidance.
Lampiran tangkapan layar

Semua Balasan (1)

david
david
  • Top 10 Contributor
more options

since you're importing files, not profiles, depending on where you want to store the messages, try this: - highlight Local Folders - rightclick and select the importexporttools option to import mbox - locate a desired mbox file and click ok. - repeat the above for each mbox to import

Membantu?

Ajukan pertanyaan

Anda harus masuk ke akun Anda untuk membalas kiriman ini. Sila mulai pertanyaan baru, jika Anda belum memiliki akun.