This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Black border with icons on photos

  • 3 balas
  • 0 memiliki masalah ini
  • 5 kunjungan
  • Balasan terakhir oleh jonzn4SUSE

more options

I send photos from android phone via Gmail to my desktop Email. Recently, photos are jpeg but have black border top and bottom with icons for various actions. I've read I need to change the zoom ratios to correct, but have no idea how to do that. HELP! Uploaded image is upside down with no black borders!! When viewed on desktop, the photo is right side up with the black borders.

I send photos from android phone via Gmail to my desktop Email. Recently, photos are jpeg but have black border top and bottom with icons for various actions. I've read I need to change the zoom ratios to correct, but have no idea how to do that. HELP! Uploaded image is upside down with no black borders!! When viewed on desktop, the photo is right side up with the black borders.
Lampiran tangkapan layar

Semua Balasan (3)

more options

How is this a browser issue? Why are you emailing photos when you can just sync or backup with google photos?

Diperbarui oleh jonzn4SUSE pada

Membantu?

more options

The pictures do not have black borders on my phone and since I'm not computer savvy, I don't know how to get the photos to my desktop other than EM. This is a new issue for me, and I assume it is between the android phone and the desk top.

Membantu?

more options

https://play.google.com/store/apps/details?id=com.google.android.apps.photos&referrer=utm_source%3Dmarketingsite%26utm_medium%3Dmarketingsite%26utm_campaign%3Dmarketingsite_new The app should be standard on your android phone and google photos gives you 15gb of space. https://www.google.com/intl/en_us/photos/about/ You have the tool in your hand. Just search for any questions you have and there are videos on YouTube that will guide through this non-browser issue.

Membantu?

Ajukan pertanyaan

Anda harus masuk ke akun Anda untuk membalas kiriman ini. Sila mulai pertanyaan baru, jika Anda belum memiliki akun.