This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

NYTIMES website not working properly anymore in FireFox

  • 3 balas
  • 0 memiliki masalah ini
  • Balasan terakhir oleh mitchb9

mitchb9
mitchb9
more options

28Dec2024

I've been using FireFox to login to nytimes.com for many years. Recently, the nytimes.com website hasn't been working properly. It works fine using Edge.

Symptoms are: (1) The zoom level at login and the zoom on going from page to page is very inconsistent. (2) Clicking the Account button does not open the account settings page. Instead it causes the screen background to become grey.

I restarted FireFox in troubleshooting mode, but this did not improve the behavior. I have a single extension (Adblock). Disabling Adblock on nytimes.com also did not improve things.

28Dec2024 I've been using FireFox to login to nytimes.com for many years. Recently, the nytimes.com website hasn't been working properly. It works fine using Edge. Symptoms are: (1) The zoom level at login and the zoom on going from page to page is very inconsistent. (2) Clicking the Account button does not open the account settings page. Instead it causes the screen background to become grey. I restarted FireFox in troubleshooting mode, but this did not improve the behavior. I have a single extension (Adblock). Disabling Adblock on nytimes.com also did not improve things.

Semua Balasan (3)

notcancername
notcancername
more options

Which extensions do you have installed? Please go to about:support, click "copy text", then provide that information.

Membantu?

mitchb9
mitchb9 Pemilik pertanyaan
more options

The only extension I have running is Adblock Plus. Turning off Adblock Plus had no effect except that a big ad appears at the top of the page.

I don't understand what you mean by "go to about:support". Where is this?

Membantu?

mitchb9
mitchb9 Pemilik pertanyaan
more options

I fixed the problem. I started to uninstall Firefox, but the uninstall procedure gave me the option to "refresh" Firefox. I did the refresh (after making a backup of my bookmarks just in case) and this took care of the problem.

Membantu?

Ajukan pertanyaan

Anda harus masuk ke akun Anda untuk membalas kiriman ini. Sila mulai pertanyaan baru, jika Anda belum memiliki akun.