Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

I can no longer access any BBC websites

  • 2 balas
  • 2 memiliki masalah ini
  • 11 kunjungan
  • Balasan terakhir oleh AnonymousUser

AnonymousUser
AnonymousUser
more options

I have my homepage set as the bbc website for many years - since yesterday I have been unable to connect to any of the bbc websites - I am having no problems accessing any other sites just the BBC for some strange reason

I have my homepage set as the bbc website for many years - since yesterday I have been unable to connect to any of the bbc websites - I am having no problems accessing any other sites just the BBC for some strange reason

Semua Balasan (2)

AnonymousUser
AnonymousUser Pemilik pertanyaan
more options

I am encountering the same problem!! I am running Firefox 3.6.2 on Mac OS X 10.6.2

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

"Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now" "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Menu differences: Windows: Tools > Options - Mac: Firefox > Preferences - Linux: Edit > Preferences --- Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears. You can use "Disable all add-ons" on the Safe mode start window. You have to close and restart Firefox after each change via "File > Exit" (on Mac: "Firefox > Quit")