This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

Firefox sayst billing.microsoft.com uses an invalid security certificate

  • 4 balas
  • 42 memiliki masalah ini
  • 2 kunjungan
  • Balasan terakhir oleh skrias

AnonymousUser
AnonymousUser
more options

I'm trying to close out my hotmail account, but when I try to access billing.microsoft.com, Firefox says that page is using an invalid security certificate because the issuer certificate is unknown, and warns me not to proceed by creating an exception

URL of affected sites

https://billing.microsoft.com/helppane.aspx

I'm trying to close out my hotmail account, but when I try to access billing.microsoft.com, Firefox says that page is using an invalid security certificate because the issuer certificate is unknown, and warns me not to proceed by creating an exception == URL of affected sites == https://billing.microsoft.com/helppane.aspx

Semua Balasan (4)

AnonymousUser
AnonymousUser Pemilik pertanyaan
more options

The certificate provided is indeed invalid. It is signed by Microsoft themselves, not a trusted certificate authority.

AnonymousUser
AnonymousUser Pemilik pertanyaan
more options

Apart from that ,latest Google Chrome has the same error message.

AnonymousUser
AnonymousUser Pemilik pertanyaan
more options

This is a root certificate which serves as a website certificate at the same time. This is an oddity, since in all other cases (that I know), you have a root certificate which signs a website certificate.

I wrote more about this at http://certwatch.simos.info/2010/08/0.../the-new-billing-microsoft-com-root-certificate/

skrias
skrias
more options

It is related to browser settings do,

Firefox -> Tools -> Advanced -> view certificates -> servers -> Add exceptions


and add the your url in that dialogue box.